Privacy Policy

Effective Date: January 1, 2025

Care Collision ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your personal information, including text messaging opt-in data and consent, when you interact with our website at https://carecollision.net and our services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Includes your name, email address, phone number, and other information you provide when requesting services or contacting us.

  • Text Messaging Data: Information related to your opt-in for text messaging services, including your phone number and consent.

How We Use Your Information

We use the information we collect to:

  • Provide services, such as appointment reminders, order alerts, and account notifications.

  • Improve our website and customer experience.

  • Comply with legal obligations.

  • Subscribers can expect to receive up to 1 message per week relating to appointment reminders, and up to 5 messages per week relating to repair status updates.

Text Messaging Data and Consent

We value your trust and ensure that text messaging opt-in data and consent will not be shared with any third parties. This data is solely used to deliver the services you have requested, such as:

  • Appointment reminders.

  • Order status updates and alerts.

  • Notifications related to your account.

Your Choices

You have the right to:

  • Opt-out of receiving text messages at any time by texting STOP.

  • To opt out of receiving text messages, reply with the word 'STOP' to any of our messages. Upon receiving your opt-out request, we will send a confirmation message, and you will no longer receive SMS communications from us. For assistance, reply with the word 'HELP' or contact our support team at service@carecollision.net or (209) 522-9996.

  • Request assistance by texting HELP or visiting our website at https://carecollision.net.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or disclosure.

We use industry-standard encryption protocols to protect your data during transmission and storage. Access to personal information is restricted to authorized personnel only, and we regularly review our security practices to ensure the ongoing safety of your data.

We retain your personal information for as long as necessary to provide you with our services and as required by applicable laws. Once your information is no longer needed, we will securely delete or anonymize it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

For questions or concerns about this Privacy Policy, please contact us here.

Terms and Conditions

Effective Date: January 1, 2025

By accessing or using the Care Collision website (https://carecollision.net) and our services, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, please discontinue use of our services.

Text Messaging Services

When you opt into our text messaging services, you agree to receive messages such as:

  • Appointment reminders.

  • Order alerts and updates.

  • Account notifications.

Messaging Details:

  • Messaging frequency may vary. Subscribers can expect to receive up to 1 message per week relating to appointment reminders, and up to 5 messages per week relating to repair status updates.

  • Message and data rates may apply.

  • To opt out of receiving text messages, reply with the word 'STOP' to any of our messages. Upon receiving your opt-out request, we will send a confirmation message, and you will no longer receive SMS communications from us. For assistance, reply with the word 'HELP' or contact our support team at service@carecollision.net or (209) 522-9996.

Use of Website and Services

You agree to:

  • Use our website and services lawfully and ethically.

  • Provide accurate and current information.

We reserve the right to modify or discontinue services without notice and are not liable for any resulting consequences.

Limitation of Liability

Care Collision is not liable for damages arising from:

  • Errors or delays in message delivery.

  • Unauthorized access to your data due to factors beyond our control.

Changes to These Terms

We may update these Terms periodically. Continued use of our services indicates your acceptance of the updated Terms.

Contact Information

For inquiries or assistance, please contact us here.