You can give us a call at (209) 522-9996 to make an estimate appointment, or start an estimate with your mobile phone by clicking here!

Yes, we work closely with all major insurance companies, including AAA, State Farm, Geico, Allstate, Farmers, Progressive, Infinity, and Mercury. We can streamline the claims process and will negotiate with the insurance on your behalf to ensure your vehicle recieves the necessary repairs.

The duration of your repairs will depend on several variables, including: the extent and type of damage, lead time for replacement parts, and timeliness of insurance approvals. We group types of repairs into the below four primary categories, and repair times can range from a few days to several
weeks.

1. Express
-Minor non-collision or cosmetic damage.
-Typically affecting a single panel.
-No underlying damage.
-Example: Scratched door.

2. Minor
-Minor collision damage
-Multiple or significant single panel repair.
-Potential underlying damage.
-No structural or significant mechanical repairs.
-Example: Dented or damaged bumper.

3. Major
-Obvious signs of underlying damage.
-Multiple panel collision damage.
-Potential mechanical repair needed.
-The impact affects vehicle operation.
-Example: Front-end impact preventing doors from opening.

4. Heavy
-Major impact.
-Multiple panelswith significant damae.
-Vehicle typically not drivable or airbads blown.
-Structural and/or major mechanical repairs required.
-Example: High-speed t-bone

We provide consistent updates throughout the repair process via text, phone, or email - based on your preference. You can always give us a call directly with any questions.

We provide a full range of collision repair services, including body work, paint jobs, frame straightening, mechanical repairs, and glass replacement. Our skilled technicians are equipped to handle all types of damage.

Yes, we offer a comprehensive warranty on all our repair work. This covers labor and materials for any repairs done by our team. Please contact us for more specific warranty details.

We understand the inconvenience of being without your vehicle. While we do not cover the cost of rentals, we do provide rental car assistance and can arrange for a rental car to be ready for you when you drop off your vehicle for repairs.

Often times insurance companies issue payments to the insured driver for the initially estimated repair costs. We are able to accept these checks as payment toward the total cost of the repairs. If you have already cashed the check, that amount would be owed by you when you pick up your vehicle.

Your deductible is payable to us, and is due when you pick up your vehicle after the repairs have been completed.

Our facility is equipped with state-of-the-art diagnostic tools to accurately assess frame damage. We'll inform you during the estimation process if your vehicle's frame requires straightening or repair.

OEM (Original Equipment Manufacturer) parts are made by the vehicle's manufacturer, while aftermarket parts are new parts produced by other companies. Used parts are parts that have been salvaged from other vehicles.

Care Collision always opts to use OEM parts when possible, but will discuss the best options for your vehicle based on cost, compatibility, and your specific insurance policy.